Orders & Delivery
POSTAGE IS COSTS AND SHIPPING TIMES ARE CALCULATED ON WEBSITE BASED ON LOCATION.
Transit times & freight charges are calculated at checkout, simply add items to your cart & enter your address and our website will do the rest.
Primary Carrier Australia | AUSTRALIA POST
Primary Carrier International | AUSTRALIA POST, FEDEX & UPS
For more information regarding shipping you can see our shipping policy here.
TRACKING NUMBERS & CARRIER WEBSITES WILL BE EMAILED TO YOU ONCE YOUR ORDER HAS SHIPPED.
- Primary Carrier Australia & International | https://auspost.com.au
WHAT CURRENCY ARE PRICES DISPLAYED IN?
AutoChimp is based in Australia our prices are in AUD inc GST / VAT.
International vistors will be promoted to change the currency / location based on their IP address and prices will display in your local currency selected.
Currency can be changed manually at the bottom of our website.
Refunds & Returns
AUSTRALIA & INTERNATIONAL
RETURNS, REFUNDS & EXCHANGE
Orders may be returned within 30 days of the date of purchase for refund, store credit or exchange.
Items must be returned brand new, used items cannot be returned.
- Returns will be processed within 7 days.
RETURN SHIPPING COSTS
You are responsible for shipping costs for all returns UNLESS OTHERWISE STATED
The following items do not qualify for returns: items marked as final sale.
For more help please contact our support team.
If you have received the wrong item either by mistake or are missing an item please send us an email immediately so we can fix this for you.
ALL CLAIMS FOR ORDERS ARRIVING WITH AN INCORRECT ITEM MUST BE MADE WITHIN 30 DAYS OF THE DELIVERY DATE.
WHERE IS AUTOCHIMP LOCATED?
Our headquarters are located in Melbourne, Australia with warehouses in both Sydney & Melbourne for local distribution.
To find out more be sure to follow our socials linked below.
WHAT ARE YOUR LEGAL BUSINESS REGISTRATIONS?
Business Name: AutoChimp Electronics
ABN: 25 635 840 185
Company Name: AutoChimp Enterprises Pty Ltd
ACN: 635 840 185
WHAT ARE YOUR OPENING HOURS?
We are an online store open 24/7
DO YOU HAVE A PHYSICAL STORE?
Autochimp does not have a physical store that you can visit as we are a electronic design & manufacture company that focuses on creating innovative products.
ONLINE STORE OPENING TIMES: 24/7
SHIPPING TIMES: Weekdays Mon - Friday
HANDLING TIMES: 1 Working Day